Project Portfolio for Work

A comprehensive list of IT projects completed across multiple clients and organizations, spanning asset management, security implementation, analytics, automation, and infrastructure.

Current Role: IT Engineer at Ztech Associates

March 2021 – Present | Multi-client MSP environment

Client A – Insurance / Financial Services (500+ users)

• Microsoft Sentinel SIEM Implementation – Deployed and configured Microsoft Sentinel SIEM for security monitoring, log aggregation, and threat detection
• Firewall Syslog Integration – Configured firewall Syslog integration for enhanced security monitoring
• Enterprise Baseline Configurations – Created baseline documentation for workstations, servers, and network devices including security configurations
• Asset Reconciliation Program – Managing returns, AssetPanda sync, vendor destruction certificates, non-compliant machine reviews, configuration sampling

Client B – Biotech (200+ users)

• Power BI Service Metrics Dashboard – Built dashboard for ticket metrics with day vs. night shift analysis and year-over-year comparison
• Asset Management System Integration – Integration cleanup, system management improvements, sync configuration

Client C – Pharmaceutical (150+ users)

• AWS Workdocs to Egnyte Migration – Complete file management platform migration
• Asset Inventory Reconciliation – Onsite asset management, correcting asset tags, physical location mapping, automating depreciation
• Conference Room Booking System – Implementation of room booking infrastructure

Client D – Financial Services (300+ users)

• Asset Panda 2.0 Integration – Building full user and asset integration into new system
• Change Control Power Automate Workflow – Designed and implemented automated change control workflow
• Security Awareness Training (DLP/MFA) – Created presentations on Data Loss Prevention and Multi-Factor Authentication
• Conditional Access Training Program – Designed training program to educate users on conditional access policies

Client E – Pharmaceutical (100+ users)

• Power BI Cognition 360 Dashboard – Building ticket metrics dashboard with KPI tracking and live status updates

Client F – Healthcare (250+ users)

• Windows 10/11 Refresh Project – Device inventory, upgrade eligibility assessment, hardware compatibility testing, migration planning

Internal/Multi-Client Projects

• Power Automate Flows – Client onboarding automation, ConnectWise PSA email integration
• CrushBank AI Implementation – Project charter development, documentation directories, admin portal configuration

Previous Role: Associate IT Specialist at Charles River Development

February 2019 – March 2021 | Enterprise environment

• Windows 10 Enterprise Migration – Managed enterprise-wide Windows 10 migration, upgrading 200+ workstations
• SCCM Server Administration – Administered SCCM environment including package deployment and software group management
• Standard System Imaging – Created and maintained standard system images for organizational deployment
• Lansweeper SQL Reporting – Generated and analyzed SQL-based reports for asset management
• SolarWinds Helpdesk Implementation – Implemented and managed SolarWinds helpdesk ticketing system
• PowerShell Automation Development – Developed PowerShell scripts to automate routine IT functions

Project Summary

Core Technologies

Security: Microsoft Sentinel, Syslog, Threatlocker, DLP, Conditional Access

Microsoft 365: Exchange, Active Directory, Entra ID, Intune, Power BI, Power Automate

Asset Management: AssetPanda, Lansweeper, SCCM

Infrastructure: Windows Server, Firewalls, Network Devices, Egnyte

Scripting: PowerShell, SQL