Hey, my name is
Hayden Cushing
IT Engineer
Years of experience
Projects done
Clients
Microsoft Windows
Microsoft Outlook
Azure Active Directory
Mac OS (Apple)
Common Sense
Powershell Automation
My latest projects
Latest projects I’m working on
3D Printing set of Armor from Helldivers
Experience with Cura / Blender for 3D printing
Hardware Restoration
Restoring old technology
Mapping / Memorialization of Childhood Home
Creating games
Experience in Godot / Unreal Engine
EducatioN & Experience
2011-2014
Handyman Work – Painting / Carpentry / Landscaping
Maintaining properties for Summer homes. Painted houses, Mowed lawns, Weed Whacked etc
2014- 2015
Assistant Manager – Market Basket. Gloucester, MA
Tasks included, Creating schedules that aligned with the company. Delegating tasks to a crew of people. Handling aggravated customers
2015
Gloucester High School
High School Diploma
2015 – 2019
Salem State University
Graduated with a BA in Computer Science
2015-2016
Student TECHNICAL SUPPORT – SALEM STATE University
Worked throughout the campus, where tasks included on the spot troubleshooting for printers, Projectors, Computers, Podiums etc. Replaced student laptops motherboards . Documented policies and procedures.
2016-2019
FACULTY TECHNICAL SUPPORT – SALEM STATE University
Worked in an open office environment, where tasks included troubleshooting various devices, coming up with solutions for newly discovered problems, and applying said solutions to devices in a timely manner. Regularly replaced motherboards and performed reimaging.
2019-2021
IT Specialist- Charles River Development, Burlington, MA
Upgraded 200 PCs from Windows 7 to 10 between March 2019 to January 2020. · Ran various SQL based reports with Lansweeper. Ran Onboarding Sessions for New Employee’s · Remoted into PC’s and fixed various issues through Dameware and RDP. Worked with Solar Winds helpdesk, troubleshooting pulse secure issues. · Wrote various PowerShell scripts to automate various functions in the company. Managed the SCCM server. Pushed out packages, created software groups for users, maintained the image for user’s PC’s.
2021-present
IT Engineer – Z-Tech, Concord, MA
Working with clients on various helpdesk related issues that include assisting with software installs, performing offboarding/onboardings, dealing with Windows corruption, hardware replacement. · Performing Asset Management and active account reporting for various companies using PowerShell and Excel. · Performing work in biotech industry: upgrading PC’s from Windows 7 to 10, dealing with sensitive information in Egnyte/Sharepoint, providing helpdesk services to Onsite and Remote Users. · Performing work in the insurance industry: creating Excel templates for companies, performing helpdesk services, performing onsite repairs onto broken PC’s and failed VM’s, setting up and configuring SonicWall Firewalls.
My services
Need help figuring out the Solution to your “Tech” Problem?
Let’s talk about it
